Dear Lloyd’s Agents,
On behalf of the team, and everyone at Lloyd’s, we would like to thank you and your colleagues for all of the support that you have provided to the Lloyd’s Agency network throughout 2025.
The biggest strength of the Lloyd’s Agency network continues to be the collaborative and collective ability to support clients around the world. Based upon the annual data that you have kindly shared with us, we are both delighted and encouraged to be able report that this year has once again seen a further increase in the collective number of survey instructions being handled by the network – with survey instructions now exceeding 170,000+.
2025 has also given us an opportunity to meet either face-to-face, or via a Teams call, with an increasing number of our Lloyd’s Agents. We are always grateful for your time and for the open, honest and informative feedback that you share.
This year we have introduced the concept of ‘virtual’ check-in sessions with a number of your teams and offices around the world. These have enabled us to have more regular in-depth conversations with an increasing number of Lloyd’s Agents, and the discussions have provided us with some invaluable insights in to the operational trends, challenges and opportunities in different cities/countries around the world. They have also helped us to better understand how we can continue to support your operations, with a number of you continuing to emphasise the value in the Lloyd’s Agency training modules, the continued need for fee collection support as well as a clear request for greater visibility and marketing of the network. We have taken this feedback onboard and we look forward to sharing how we intend to take these actions forward in early 2026.
We will also be looking to schedule a higher number of ‘virtual’ check-in sessions in 2026 - with an initial focus on Lloyd’s Agents that we have not recently had an opportunity to connect with.
As we now head in to the holiday season, we would like to take this opportunity to wish you, your colleagues and your families an enjoyable, restful and peaceful festive period
