Dear Lloyd's Agent,
We hope you are keeping well.
As you will already be aware, Lloyd’s Agents have a responsibility to ensure that the operational information/data that is held on their Agency Portal pages is kept up to date and fully reviewed on an annual basis.
We are now seeking your support and collaboration as we commence the 2025 annual review exercise, of the data that is held on the Portal.
We are providing a one-month window to ensure that ALLLloyd’s Agents have sufficient notice and time to complete this exercise, in advance of the deadline of 30 November 2025.
Actions required by you
- Agency Portal tab reviews and updates
Please carefully review the content of each of the tabs.
In relation to the LLI section, in the Operational Activities tab, please ensure that when you answer these questions, you also take in to consideration the support that may be provided by any of the Lloyd’s Sub Agent appointments (that operate in your territory). As an example, even if your office does not host/manage AIS, if any of your Sub Agents do, then you should still be ticking the AIS box. The same applies for Ship movement reporting.
In relation to casualty reporting, allLloyd’s Agents should have this box ticked as all Lloyd’s Agents, be they port or land based, are expected and required to provide casualty reporting to LLI.
- GDPR and Trigger Event requirements
In order to adhere to GDPR, Compliance and Lloyd’s Data Governance requirements, please ensure that the following fields are reviewed and updated:
- In the Staff and Skills tab, please ensure that the board of directors/company directors are included, as well as the key staff whom carry out the daily operations (both internal and external). NB Please ensure that full legal names are used for all staff and beneficial owners.
- Please ensure individuals who are no longer employed / contracted are removed. To do this, please tick the Gone Away box on their respective records in the Staff & Skills tab.
- Important attestation/certification reminder
As part of the annual review, each Lloyd’s Agent Manager (1st contact as per your Service Level Agreement with Lloyd’s ) is required to ‘attest/certify’ their own data on the Agency Portal - once all updates have been completed.
Please do not attest or certify data if you are still working on or making changes to the data - only attest/certify once all updates have been completed.
- An Amber coloured tabindicates that the review window is now open and that you are required to make updates (within the window).
- A Green coloured tabindicates that you have completed your updates and certified your data and the team in London has approved the changes.
- A Red coloured tab indicates that you have missed the deadline window and are required to make the updates on your Agency Portal without any further delay.
Once the amendments have been made, reviewed and saved, the Global Marine Services team will endeavour to approve them as quickly and efficiently as possible.
Any questions? Guidance notes have been made available to you via the Noticeboard and for additional support please contact the team via lloyds-agency-network@lloyds.com.
Many thanks in advance for your support, time and engagement with this exercise and please ensure you meet the deadline of 30 November.
