Dear Lloyd’s Agents,
The 2026 Lloyd’s Agency franchise fee preparation exercise is currently underway at Lloyd’s List Intelligence (LLI).
The Lloyd’s Agency Management team is working closely with colleagues across LLI Finance and IT to align processes and ensure readiness for the issuance of invoices, currently scheduled for 25 June 2026.
Following the transfer of the Lloyd’s Agency network to LLI on 1 April 2026, there will be some changes to how franchise fee invoices are issued, paid, and managed. These include updates to invoicing processes, payment arrangements, contact points, and banking details.
We appreciate that changes of this nature may require some adjustment, and the purpose of this communication is to provide a clear and transparent overview to help ensure a smooth transition.
Action Requested
When convenient, we would be grateful if you could please take note of the following:
Corporation of Lloyd’s
- Please arrange to remove Corporation of Lloyd’s banking details from your internal systems and records (including bank templates, paper records, and online systems).
- Corporation of Lloyd’s will no longer be able to accept franchise fee payments.
- Any payments sent to the Corporation of Lloyd’s will be returned to you within 3 to 5 working days.
- Please remove any existing Corporation of Lloyd’s invoice numbers and customer reference numbers from your records.
- Please note that you will no longer receive invoices from Workday (workday@lloyds.com) or any Corporation of Lloyd’s managed/owned system.
Lloyd’s List Intelligence
- Going forward, invoices will be automatically generated and issued by LLI's NetSuite billing software. Depending on your email settings, you may see an email from accountsreceivable@lloydslistintelligence.com or system@sent-via.netsuite.com .
- Please ensure that your company firewalls and security systems are set up to accept and receive these email addresses.
- Updated LLI invoice numbers and customer reference numbers will be clearly included on your invoices.
- Please set up the attached Lloyds Bank Plc. GBP bank account details for Maritime Insights & Intelligence Limited (MIIL) (the trading entity of Lloyd’s List Intelligence) within your systems, as all future franchise fee payments will be directed to this account.
- Franchise fee payments are to be made in GBP only via electronic funds transfer (EFT).
- In line with Clause 3.2 of your Service Level Agreement (SLA), any bank charges or foreign exchange costs should be borne by the Lloyd’s Agent, without deduction from the invoiced amount.
- As per Clause 3.1 of your SLA, the fee shall be paid within 30 daysof the date of LLI’s invoice.
- For any invoice related queries, please contact the LLI Accounts Receivable team at accountsreceivable@lloydslistintelligence.com .
- For visibility, we would appreciate LAN@lloydslistintelligence.com being copied into any correspondence.
Thank you for your cooperation and continued support. We greatly value your role in the Lloyd’s Agency network and appreciate your assistance in ensuring a smooth transition to these updated processes.
If you have any questions, or would find it helpful to discuss any of the above, please do not hesitate to contact me or a member of the team.
